Privacy Policy

How we collect, use and protect personal information.

1. Who we are

The Roofing Protection Scheme operates this website and the RPS membership, directory, homeowner enquiry and protection processes.

2. Information we may collect

Depending on how you use the site, we may collect information such as your name, contact details, business details, property details, enquiry information, application documents, photographs, insurance information and information you choose to provide through forms or correspondence.

3. How we use information

We may use personal information to respond to enquiries, process membership applications, verify applicants and members, administer directory listings, manage homeowner requests, administer RPS processes, communicate service information, maintain records and protect the integrity of the scheme.

4. Sharing information

We may share information where reasonably necessary to provide a requested service, carry out verification, administer an RPS process, comply with legal obligations or work with service providers that support the operation of the website and scheme. We do not sell personal information.

5. Data security and retention

We take reasonable steps to protect personal information and retain it only for as long as reasonably necessary for the purpose for which it was collected, including operational, legal and record-keeping requirements.

6. Your rights

Depending on the circumstances, UK data protection law may give you rights over your personal information, including rights to request access, correction, deletion, restriction or objection, and in some cases data portability.

7. Contact us

If you have a privacy question or want to make a request about your personal information, contact us at info@rpscheme.co.uk.

8. Changes to this policy

We may update this policy as the website, scheme or legal requirements change. The current version published on this website will apply.