Roofing Protection Scheme – Terms & Conditions

Scheme means the Roofing Protection Scheme.

Provider means Roofing Protection Scheme.

Member means a contractor approved and holding an active membership.

Applicant means any contractor applying to join the Scheme.

Homeowner means the consumer instructing works.

Guarantee means the Roofing Protection Scheme Guarantee.

Works means the roofing works described on a valid Guarantee Certificate.

2.1 The Roofing Protection Scheme is an independent accreditation and consumer protection scheme.

2.2 The Scheme is not a trade association, insurer, or warranty provider.

2.3 Acceptance into the Scheme is discretionary and subject to assessment.

2.4 Membership does not imply endorsement beyond the scope of the Scheme.

3.1 All Applicants must complete the Scheme application process.

3.2 Submission of an application does not guarantee acceptance.

3.3 There is no separate assessment fee in the current launch model.

3.4 Approval remains subject to verification, review and compliance with Scheme requirements.

3.5 The Provider reserves the right to reject any application without obligation to provide detailed reasoning.

4.1 Only Applicants who successfully complete assessment may become Members.

4.2 Membership is subject to ongoing compliance and payment of membership fees.

4.3 Membership may be suspended or terminated at any time for breach of these Terms.

4.4 Members must not represent themselves as approved if membership lapses or is terminated.

5.1 The Guarantee provides protection of up to £20,000 per registered project, subject to eligibility.

5.2 The Guarantee is not an insurance policy.

5.3 Guarantees are issued on a per-project basis and are not automatic.

5.4 Only works registered with the Scheme and covered by a valid Guarantee Certificate are eligible.

5.5 The Provider reserves absolute discretion in approving or declining guarantee coverage.

8.1 Homeowners must allow the Member reasonable opportunity to rectify issues.

8.2 All documentation relating to the Works must be retained.

8.3 Failure to comply with Scheme procedures may invalidate protection.

9.1 Claims must first be raised with the original Member.

9.2 If unresolved, claims may be submitted to the Provider for review.

9.3 The Provider may commission independent inspection or assessment.

9.4 Decisions regarding claims are final.

11.1 The Provider's maximum liability under any Guarantee shall not exceed £20,000.

11.2 The Provider shall not be liable for indirect or consequential losses.

12.1 Membership may be suspended or terminated without notice for serious breach.

12.2 Termination does not affect existing liabilities.

13.1 Personal data is processed in accordance with applicable UK data protection laws.

13.2 Data may be shared where necessary for assessment or claims handling.

14.1 The Provider reserves the right to amend these Terms at any time.

14.2 Continued membership constitutes acceptance of updated Terms.

15.1 These Terms are governed by the laws of England and Wales.

15.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.